Rep Management Services

Imagine a rep network of eight regional organizations, each with an average of four salespeople. Imagine that half of them communicate with your company at least once per day. You would have more than 15 action items and responses due every day! You would need to handle technical inquiries, requests for samples, quote requests, customer service issues and engineering requests.

Our experience has taught us that quick, accurate responses are absolute necessities. Inroads delights our representatives because we know what they need to succeed. They loath reports and forecasts as they know that this takes them out of the field where sales are made. They hate requesting things more than once for the same reason. Reps should be treated like customers, not sales slaves. Inroads understands this and can get your products to the top of a reps line card by providing them with the tools they need to win new business. We serve the customer, the rep and our principals by providing inside services that allow the sales to happen. Some of these services include.

1. Consolidating all communications into a single daily e-mail to our principals
2. Receiving responses and directions from our principals and disseminating the information to the appropriate rep.
3. Providing marketing information on price, competition and trends
4. Coordinating travel and itinerary for our visiting principals
5. Providing timely follow up on all requests to both the rep principal

Inroads provides monthly status reports highlighting key metrics of sales performance by territory. These reports include the status of territory performance, customer visits, opportunities, sales probability and rolling forecast.